Mobile Reloads is directed to phone number, Game Reloads will be given short code through SMS.
There is no hidden charges for Mobile and Game Reloads, all pricing are transparent and final.
There’s no daily transaction purchase limit.
No special settings required. This will be direct reloaded from telco to the phone number.
Yes, to the target mobile number
From the platform, we will provide transaction status notification upon successful transaction. The telco batch updates credits, and may have lead time – eg. 15 minutes
Since we are using e-Wallet and Paydee payment system, there is no personal or financial information being keyed in, no information is requested or saved online, hence reducing the threat of online fraud or any phishing attempts.
Dependent on telco policy. Typically unbarred upon telco update of credit to phone number
User can click on the time icon on the top right edge to view their previous transaction.
We have yet to allow user to store favorite, but is in our pillar progress.
No, due to the credit would be already reloaded to the phone number.
If wrong mobile number, the telco will not pass the transaction.
No, the credit would be already reloaded to the phone number.
It may take a few minutes for the reload to process and the load to be reflected in your mobile prepaid balance.
In this case, please contact our customer service and we will investigate for you.
There are many ways user can engage with our customer service, including, enquiring form, support button, WhatsApp, call in, Facebook messenger and email.
Currently the platform service provider is Revenue Monster, while we have few top up credit supplier, including M1 and Razer, in order to provide better rates
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