Technical Partner AM

Pitching to Brands/Merchants:

• Engage in persuasive and compelling pitches to attract brands and merchants to join our platform.
• Highlight the unique features, benefits, and opportunities offered by Senheng App.

Liaise and Assist with Onboarding via Resale/Consignment:

• Act as a primary point of contact, guiding and assisting brands/merchants through the onboarding process via consignment or resale arrangements.
• Ensure a smooth transition onto the platform, addressing any concerns or queries.

Assist in Organizing SKU Upload and Store Design:

• Collaborate closely with brands/merchants to facilitate the organization and upload of SKUs onto our platform.
• Provide support in optimizing the visual aesthetics and design of their digital stores.

Plan and Propose Marketing Strategies:

• Develop comprehensive marketing strategies to enhance brand visibility and drive traffic to their digital storefronts.
• Propose innovative and effective promotional campaigns to increase brand awareness and customer conversion.

Regular Communication with Brands/Merchants:

• Maintain open and regular communication with brands/merchants to nurture strong relationships.
• Gather feedback, address concerns, and provide ongoing support to ensure their satisfaction and success on our platform.

Monitor Performance Metrics:

• Track and analyse key performance indicators to assess the success of brands/merchants on the platform.
• Use data-driven insights to make informed recommendations for improvement.

• Financial Measure: Individual brand sales amount, Traffic, Operation fulfilment rate, Cancelation rate, Company Profit & Loss
• Non-Financial Measure: Conversation Rate (CR%), Store followers/Click Through Rate (CTR%), Cost per Click (CPC%)

Internal (40%):

• Reporting Skill: Able to drafts reports that he presents to superior for decision making and strategy formulation (weekly channel performance updates).
• Communication/Discussion: Brainstorm with mutli-business vertical teams on new product launch, marketing campaigns, promotions, strategic initiatives and operations challenges.

External (60%):

• Communication/Discussion: Brainstorm with brands/merchants on new product launch, marketing campaigns, promotions, strategic initiatives and operations challenges.
• Strategy Planning: To ensure strategic alignment and continuously improve customer satisfaction.
• Technical Support & Guidance: Provide technical support to brands and merchants during the onboarding process.

Additional Skills:

• MS Office: To demonstrates high proficiency in Microsoft Word, PowerPoint, and Ms Excel for the creation of visually and verbally engaging reports and presentations.

Analytical Skills:

• To portrays interest and skills in standard planning and operational analytics practices and competitive analysis.
• Preferably candidate able to demonstrate ability to process raw consumer information and data and translate it into actionable insights such as new sales opportunities and strategies.

Interpersonal Skills:

• Must be a committed and goal orientation individual
• be consumer/service-oriented
• have a positive can-do attitude
• be comfortable working in a fast-paced environment
• be a calm and patient individual to deal with crisis/problems.