Ocard is a new generation CRM and marketing SaaS platform, using big data and AI designed specifically for offline businesses. Offers a range of digital tools to facilitate this interaction, such as membership management, loyalty points system, online ordering system, CRM and more.
Job position
Marketing/Ops Executive (OCARD)
Commercial
Overview
Responsibilities
- Responsible for achieving assigned performance targets.
- Take a proactive lead in launching and overseeing business development and expansion initiatives to enhance merchant and member engagement.
- Effectively address and resolve customer complaints, provide enthusiastic responses to inquiries, and actively maintain and nurture relationships with members.
- Initiate and lead projects or campaigns to ensure the continued activity and participation of both merchants and members.
- Regularly consolidate and analyze business data, providing strategic insights to departmental leaders for informed decision-making.
Requirements
- Substantial 2 years+ experience in large-scale retail or restaurant enterprises.
- Priority consideration for candidates with expertise in membership management and membership points system administration.
- Proven experience in project leadership, demonstrating exceptional project coordination and operational proficiency.
- Strong conceptual understanding of data analysis and marketing.
- Demonstrated ability to seek innovative solutions and initiate projects or campaigns to drive merchant and member activity
- Educational qualification: university graduates and above
Please send us your detailed CV to apply for this job.
Bukit Raja, Klang
hr@seco.com.my
Full-time position
